Privacy Policy

Your privacy is important to us. CitrusBR’s policy is to respect your privacy concerning any personal information we may collect on the CitrusBR web site.

We only request personal information when we actually need it to provide you with a service. We do so through fair and lawful means, ensuring your knowledge of the process and consent to it. We also inform you why we are collecting personal data and how it will be used.

We only retain the information collected for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

The data collected on our website is used to promote a better experience to users.

We do not share personally identifiable information publicly or with third parties, except when required by law.

You are free to decline our request for personal information on the understanding that we may be unable to provide some of the desired services.

Your continued use of our site is considered an acceptance of our practices concerning privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us at 

CitrusBR Cookies Policy

What are cookies?

As is common practice with almost all professional websites, this website uses cookies, which are small files downloaded to your computer to enhance your experience. This page describes which information these cookies collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies being stored; however, this may downgrade or ‘break’ certain elements of the site’s functionality.

How do we use cookies?

We use cookies for a number of reasons, detailed below. Unfortunately, in most cases, there are no industry standard options to disable cookies without completely disabling the functionality and features they add to this website. It is recommended that you allow all cookies if you are unsure whether you need them to enable a certain service that you use.

Disable cookies

You can disable cookies by adjusting your browser settings (see your browsers Help section to find out how to do this). Please be aware that disabling cookies will affect the functionality of this website and of many other websites that you visit. Disabling cookies will generally result in disabling certain functionalities and features of this site. We therefore recommend that you do not disable cookies.

Cookies we set

When you access our website, we will use cookies to manage the process of identifying general attributes of your access profile. These cookies will generally be deleted when you log out; however, in some cases, they may remain afterwards to remember your site preferences after you log out.

Login-related cookies

We use cookies when you are logged in in order to recall this action. This saves you having to log in each time you visit a new page. These cookies are usually removed or cleared when you log out, ensuring that you can only access restricted features and areas when you log in.

Cookies relating to email newsletters

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications valid only for subscribed / unsubscribed users.

Order processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Survey-related cookies

We periodically offer surveys and questionnaires to provide interesting information, useful tools or to understand our user base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide precise results after pages have changed.

Form-related cookies

When you submit data via a form such as the ones found on contact pages or comment forms, cookies may be set to remember user details for future correspondence.

Website preference cookies

To provide you with an optimal experience on this site, we offer you the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called up whenever you interact with a page that is affected by your preferences.

Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this site.

This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the Web, to help us understand how you use the site and how we can improve your experience.

Such cookies can track information like how long you spend on the site and the pages you visit. Their purpose is to allow us to continue producing engaging and attractive content for you.

For more information about Google Analytics cookies, please see the official Google Analytics page.

Third party analytics are employed to track and measure the use of this website so that we can continue to produce attractive content. These cookies may track things like the time you spend on the site or the pages you visit, which helps us understand how we can improve our website for you.

From time to time, we test new features and make subtle changes to configuration of our website. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience while on our website, as they enable us to understand which optimisations our users most appreciate.

As we sell products, it is important for us to understand statistics on how many visitors of our site actually buy, therefore that is another kind of data these cookies will track. This is important and positive for you, since it means we can make more accurate business forecasts including our advertising and product costs, ultimately ensuring we offer the best possible price.

More information

We hope that this topic is clear and, as mentioned before, if there is anything you are unsure whether you need, it is generally recommendable to leave cookies enabled if you interact with one of the features you use on our site.

This policy is effective from May/2021.

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